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Learn
Featured
Catalyst Overview
→
Latest
Peptide News
→
Understand
How peptides work
→
Quality
Commitment
EN
/
ES
Order
Buy Catalyst
Track order
Sign in
Create account
EN
/
ES
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help?
We typically respond within 2 business days, Monday through Friday.
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Shipping
Returns
Payment
Science Explained
Shipping
Processing
2 business days after payment clears, Mon–Fri.
Delivery
3–5 business days standard, 2-day expedited available.
Tracking
Emailed when your order ships.
P.O. Boxes
Not accepted. Rates shown at checkout.
Changes
Can't be guaranteed once fulfillment starts.
Issues
Report within
7 days
. Include order number and photos.
Returns
Policy
All sales are final. We do not accept returns.
Exceptions
Wrong item or shipping damage only. Report within
7 days
of delivery.
To report
Use the contact form above with your order number and photos (item, box, label). Keep packaging.
Resolution
Replacement when available, or alternative resolution at Catalyst's discretion.
Payment
Methods
Displayed during checkout.
Descriptor
Appears as
"CATALYST"
on statements.
Disputes
Contact us first - we'll sort it out before escalating.